Marking Payments as Paid

Cash or check payments

On any unpaid payment row in the Payments tab, click Mark Paid. This records the payment as Paid as of right now and generates a PDF receipt - there's no field to backdate the paid date to an earlier day. A Mark Late button is also available on pending payments if you want to flag one as overdue without waiting for the automatic check.

Online payments

Click Copy Pay Link on a payment to get a tenant-facing link to pay by card or bank transfer. Once the tenant pays, LeaseLoop marks it Paid, generates a receipt, and records the transaction automatically - no action needed from you.

Good to know

• Mark Paid and Copy Pay Link both disappear once a payment is Paid - a Receipt download button takes their place.
• If an online payment is later refunded or disputed with Stripe, LeaseLoop automatically flags it Disputed - there's no button to reverse that back to Paid or Pending, since it reflects what actually happened with the money.
• Every payment row also has a Delete button - unlike Mark Paid, this permanently removes the payment record rather than changing its status, and asks for confirmation first.